Reference

How Our Legal Terms Protect Your Account

fuji999 operates under conditions that depend on your local law and eligible regions — before you open an account or fund a wallet via bKash, Nagad or Rocket, take a moment to understand what these terms cover.

Jurisdiction-dependent accessbKash, Nagad, Rocket coveredAccount rights stated clearlyContact path always open
fuji999 How Our Legal Terms Protect Your Account
ACCOUNT PROTECTION

How fuji999 Handles Your Data and Security

We collect account data — your name, registered mobile number, and wallet identifiers like your bKash or Nagad number — to verify identity, process transactions, and keep your account secure. We do not sell this data or share it with third parties outside of payment processing and legal obligations. You can request a copy of the data we hold, and you can ask us to correct any detail that is wrong.

Data Retention We keep your account data for as long as your account is active and for a reasonable period after closure, in line with applicable rules in eligible regions.
Cookie Use We use cookies to keep your session active across bKash top-up flows and lobby navigation. You can manage cookie preferences through your browser settings at any time.
Wallet Security Your Nagad or Rocket number is stored in encrypted form. We never display your full wallet number to any party — including our own support agents — during a routine query.
Correction Requests To update a registered detail — your name, mobile number or linked wallet — contact us via email or the account dispute form. Identity documents may be requested before the change is applied.
REACH US NOW

How to Contact Us on Legal Matters

If a legal or policy question comes up — a dispute over an account action, a request to correct your personal details, or a query about how your bKash or Nagad transaction was handled — these are the direct paths to our team. We route legal and account queries separately from general help so they reach the right person faster.

Live Chat Open the chat widget from your account page. Legal and account-action queries are flagged to our policy team, not the general queue.
Email Support Write to our support address for formal requests — identity corrections, account closure, or policy clarifications. Keep your registered wallet number handy.
Account Dispute Form Found inside your account settings under Help. Submit details of the action you are disputing and our team will review the record and respond.

Common Legal and Policy Questions Answered

These are questions we actually receive about account terms, data rights and legal eligibility. If yours is not here, the support paths above will get you to the right person.

Eligibility depends on your local law and the region you are in. We do not override local legal restrictions. Check whether online gaming is permitted where you are before opening an account.

We hold the details you provided at registration — name, mobile number, registered wallet identifiers such as your bKash or Nagad number — plus your transaction history and session logs.

You can submit a deletion request through our support email. Deletion is subject to any retention obligations that apply under eligible-region rules; we will tell you what can and cannot be removed.

Withdrawals will be held until the mismatch is resolved. Submit a correction request with supporting identity details and our team will verify and update the record before releasing the payout.

We may suspend or close an account where there are reasonable grounds — duplicate registration, identity inconsistency or a flagged transaction. You can dispute any account action through the form in your account settings.

We update the date on this page when terms change. Continuing to use the platform after a change is posted means you accept the revised version. Check back here if you receive a policy-update notice.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.